Terms and Conditions

1. Provider

TapPlayer GmbH, Rootbachstrasse 3, 9215 Schönenberg an der Thur, Switzerland. Contact person: Sethun Thilagarajah. Contact: hello@tapplayer.app

2. Subject of the agreement

2.1 TapPlayer lets you listen to music by scanning an NFC card with your phone.

2.2 How it works. Music is unlocked by a TapPlayer card. You hold the card to your phone, and the album on that card loads and plays. The card is needed each time you start listening — it unlocks the music for that session rather than being stored on the device. Albums saved for offline listening also require the card to be scanned before they play.

2.3 No registration required. Listening needs no account and no personal details. We do record technical information about each scan, which is described in our Privacy Policy.

2.4 Access. Listening requires a TapPlayer card. By downloading and using the app you accept these terms.

3. Use of the service

3.1 Copyright. The recordings, artwork and texts made available through TapPlayer, and the app itself, are protected by copyright. Use is limited to private listening. Commercial use, public performance and reproduction are not permitted.

3.2 No redistribution. You may not copy, modify or pass on the music or other content to other devices or to third parties.

3.3 No manipulation. You may not decompile or reverse-engineer the app, or attempt to circumvent the protection on a card.

4. Prices and payment

4.1 The app is free to download and use.

4.2 Card prices are set by the artists, labels or clubs who issue them. TapPlayer does not set retail prices.

4.3 Where to buy, and complaints. TapPlayer does not sell cards directly to consumers. Questions about a purchase, a refund or the content of a card go to the seller you bought it from.

4.4 Third-party integrations. We may add support for third-party devices or services. Their own terms apply to them, and we cannot guarantee their compatibility or continued availability.

5. Liability

5.1 We are not liable for interruptions caused by network problems, server load or other circumstances outside our control.

5.2 Physical damage. We are not liable for cards damaged by improper use, bending, scratching, or exposure to strong magnetic fields.

5.3 Faulty cards. If a card stops being recognised within five years of purchase because of a fault in the chip, write to hello@tapplayer.app and we will arrange a replacement.

5.4 We are not liable for music becoming unavailable through technical failure or circumstances outside our control.

5.5 Nothing in these terms limits liability for death, personal injury, intent or gross negligence, or any other liability that cannot be limited under applicable law.

6. Cancellation and return

6.1 Business customers. Orders for cards may be cancelled until payment is made. After payment, production begins and orders cannot be cancelled.

6.2 Consumers. We do not sell to consumers directly. Cancellation and return are handled by the seller you bought from, under the law that applies to that sale. Statutory rights of withdrawal are unaffected.

7. Changes to these terms

7.1 We may update these terms where there is good reason, for example a change in the service or in the law.

7.2 Changes are published on this page. Where a change materially affects you, we will give reasonable notice before it takes effect.

7.3 Statutory rights are unaffected by any change.

8. Governing law and jurisdiction

8.1 Swiss law applies.

8.2 The place of jurisdiction is the canton of Thurgau, Switzerland. Where you are a consumer, this does not remove your right to bring proceedings in the courts of your own country of residence, or the protection of mandatory law there.

8.3 We are willing to attempt mediation before litigation, but neither party is obliged to do so.

9. Final provisions

9.1 Severability. If a provision is invalid, the remainder stays in force.

9.2 Transfer. We may transfer our rights and obligations to a third party, for example on a sale of the business, provided this does not reduce your rights. Where consent is required by law, we will ask for it.